FAQ

Every CREATION OF GOD piece is made to order. Please allow 3 to 7 business days for your order to be prepared before it ships.

Yes, but only before it goes into production, which usually happens within a few hours of purchase. Email us right away at creationofgodbrand@gmail.com with your order number. Once a piece is in production we can no longer cancel it or change the size, color or address.

Check your spam or promotions folder first. If it isn't there, email us with the name and email you used at checkout and we will confirm your order.

Each Archive is released once. Some pieces may return in a later Archive, but we don't promise restocks. Join the email list to hear first when something new drops.

After 3 to 7 business days of processing, delivery takes about 5 to 10 business days within the United States and 7 to 25 business days internationally, depending on the country. These are estimates; carriers and customs can add time.

Yes, we ship to the United States and to most countries worldwide. You will see the shipping cost for your country at checkout before you pay.

Shipping within the United States is free on every order, with no minimum. International shipping is calculated at checkout based on your destination and the weight of your order, and you always see the exact cost before paying.

International orders may be charged import duties or taxes by the destination country. Unless they are collected at checkout, these charges are paid by the customer when the package arrives.

When your order ships you will receive an email with a tracking number. It can take 24 to 48 hours for the first tracking update to appear. If you ordered several pieces, they may arrive in separate packages.

Email us within 7 days after the estimated delivery date and we will open a claim with the carrier. If the package is confirmed lost, we will reship your order or refund it.

Email us immediately. If your order hasn't gone into production yet, we can update it. We can't replace orders shipped to an incorrect address entered at checkout.

Every product page has a size guide under the product details, with measurements in inches and centimeters taken with the garment laid flat. Compare them with a piece you already own and love.

Size up. 02 SORA is cut boxy and the 03 KAZE and 04 TSUCHI set is oversized, so sizing up keeps the intended shape. 06 HAI and 07 KEMURI are already oversized and relaxed by design, so your usual size works. 01 ORIGIN and 05 HANA are cut close to the body, so sizing up is especially recommended there.

02 SORA, 03 KAZE, 04 TSUCHI, 06 HAI and 07 KEMURI are unisex. 01 ORIGIN and 05 HANA are cut close to the body, so check the size guide on each product page before you order.

Because every piece is made to order, we don't accept returns or exchanges for size, fit or change of mind. Please check the size guide before ordering.

We will replace it or refund it in full, at no cost to you. Email us within 7 days of delivery with your order number, clear photos of the item and the issue, and a photo of the shipping label. Please don't send anything back unless we ask you to.

Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to appear.

The graphics are bonded into the fabric, so a slight texture you can feel is normal and part of the finish, not a defect. Small differences in color and print placement can also happen from piece to piece.

Machine wash inside out at 30°C (86°F) on a gentle cycle, with similar colors. Tumble dry low. Don't bleach or dry clean, and iron on low heat without touching the print. Each product page also lists its care instructions.

Yes. 02 SORA, 06 HAI and 07 KEMURI are washed down and cut raw on purpose, so each piece looks lived-in from the first wear and no two are exactly alike.

We accept major credit and debit cards, Shop Pay, Apple Pay and Google Pay, along with the other payment options shown at checkout for your country. All payments are processed securely; we never see or store your card details.

Prices are shown in U.S. dollars. If your local currency is available, it will be shown at checkout.

Email creationofgodbrand@gmail.com or use our contact page. We answer within 1 to 2 business days.